The Kenyatta National Hospital (KNH) has issued new guidelines for patients seeking admission under the Social Health Authority (SHA).
In a notice, the facility warned that SHA will not cover any inpatient costs if the admission was not properly referenced at the time of entry.
Before seeking care, patients must present a valid national identification card that is registered under SHA and linked to an active membership without which, admission under the new health scheme will not be accepted.
Patients are also required to obtain a reference number from SHA, accompanied by a confirmation message indicating that the visit has been successfully initiated in the SHA system.
Additionally, patients are advised to confirm that their Social Health Insurance Fund (SHIF) status is active.
If the SHIF account is inactive, the hospital has directed patients to return to the Health Information Desk for a new reference number once activation is complete.
“If your SHIF is inactive at the time of admission; activate it immediately, return to the Health Information Desk to get a new reference number. This will allow you to benefit from SHA cover starting date it’s issued,” the notice reads in part.
The move is part of KNH’s ongoing implementation of SHA protocols to ensure Universal Health Coverage (UHC) for all Kenyans.
Prudence Wanza
