Thousands of Kenyans who lost insurance cover following the collapse of several insurance firms have received Sh390.8 million in compensation, for the period to March 31, 2026.
Data released by Policyholders Compensation Fund (PCF) Shows that it had settled 2,146 claims in the period.
Former policyholders of Xplico Insurance were the biggest beneficiaries receiving Sh137.8 million in compensation, followed by Invesco Assurance at Sh101.4 million.
Resolution Insurance customers received Sh92.4 million, while BlueShield Insurance policyholders were compensated Sh44.6 million.
Other payouts included Sh9 million for Concord Insurance customers, Sh4.6 million for Standard Assurance policyholders and Sh1 million for United Insurance claimants.
The compensation update comes as the Fund officially opened claims for customers of Trident Insurance Company Limited, which was placed under statutory management earlier this year.
“The public is hereby notified that the claims compensation process for Trident Insurance Company Limited (Under Statutory Management) has commenced. Policyholders, claimants and other affected parties are encouraged to lodge their claims with the Policyholders Compensation Fund,” the Fund said.
It added that compensation processes for KUSCCO Mutual Assurance Company Limited and Corporate Insurance Company Limited will begin later, with the dates to be communicated through public notices.
The move follows a decision by the Commissioner of Insurance on March 10, 2026, to place Trident Insurance, KUSCCO Mutual Assurance Company Limited and Corporate Insurance Company Limited under statutory management, with the Policyholders Compensation Fund appointed as statutory manager.
The Fund said many customers of failed insurers remain unaware that they are eligible for compensation, prompting it to intensify public awareness campaigns across the country.
Through its PCFMtaani initiative, currently running in Murang’a County, the Fund is educating consumers on how to file claims and the role it plays in protecting policyholders when insurance companies collapse.
The campaign has so far been rolled out in 14 counties since its launch in 2023, targeting transport operators, insurance agents, teachers, cooperatives, religious leaders and local administrators.
The Fund urged former customers of collapsed insurers who are yet to submit claims to do so through its offices or official online platforms.
Under the current compensation framework, eligible claimants can receive up to Sh500,000 per claim in line with Gazette Notice No. 971 of January 23, 2026.
