Applying for a Kenyan passport is now a fully digitized process through the eCitizen portal. As of 2026, the system is streamlined, but it still requires a physical visit for biometric capture.
Here is your step-by-step guide to navigating the process efficiently.
Step 1: Gather Your Documents
Before logging in, ensure you have original and clear photocopies of:
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National ID Card (Must be the original).
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Birth Certificate (Entry No. is required).
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Parents’ ID Cards (Copies of both sides).
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Recommender’s ID Copy (A Kenyan citizen, not a relative, e.g., a lawyer, doctor, or religious leader).
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Three Passport-size Photos (Recent, white background, no glasses).
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If renewing: Your old passport and a copy of the last three pages.
Step 2: Create/Log in to eCitizen
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Visit the eCitizen Portal.
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Log in using your ID number and password. If you don’t have an account, click “Create Account” and follow the prompts.
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Select “Directorate of Immigration Services.”
Step 3: Fill Out the Application
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Click on “Passport Application.”
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Choose the correct application type (e.g., Adult First Time, Renewal, or Minor).
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Select Passport Size:
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32 Pages (A-Series): KES 4,550
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48 Pages (B-Series): KES 6,050
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64 Pages (C-Series): KES 7,550
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Fill in your personal, residential, and family details exactly as they appear on your ID and birth certificate.
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Upload the required scanned documents (usually in PDF or JPG format).
Step 4: Payment
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Review your application carefully.
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Pay the fee via M-Pesa (Paybill 222222), Credit/Debit Card, or Bank Transfer.
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Critical: Download and print the Application Form, Payment Invoice, and three copies of the Receipt.
Step 5: Book a Biometric Appointment
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After payment, the portal will prompt you to schedule an appointment.
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Choose your preferred location: Nyayo House (Nairobi), Mombasa, Kisumu, Nakuru, Eldoret, or Embu.
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Select a date and time slot. Print the Appointment Slip.
Step 6: Attend the Biometrics Session
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Arrive at your chosen center on the scheduled date.
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Carry your printed forms, receipts, and all original documents.
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Officers will capture your fingerprints and a digital photo.
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You will receive a tracking number or a collection slip.
Step 7: Collection
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Timeline: Usually takes 10–21 working days, though it can vary based on demand.
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Notification: You will receive an SMS or email notification when it’s ready.
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Pickup: You must collect it in person from the same office where you did your biometrics. Bring your original ID and the collection slip.
Pro Tips for 2026
Early Bird: Slots at Nyayo House fill up fast. If you’re in a hurry, consider booking at regional offices like Nakuru or Embu.
Consistency: Ensure the names on your ID, Birth Certificate, and eCitizen profile match exactly. Discrepancies are the #1 cause of delays.
