According to the Department, reforms have also cut the backlog of uncollected passports from 90,000 to 56,000 in just three months, underscoring ongoing efforts to streamline service delivery.
The update was delivered after the 12th meeting of the Governance and Public Administration Subcommittee of the National Development Implementation Committee held at the Kenyatta International Convention Centre.
The session was chaired by Internal Security PS Raymond Omollo who described the meeting as an opportunity for self-assessment and reaffirmation of the administration’s commitment to efficient service delivery.
At the same time, more than 22,000 government services have been digitized and placed on the e-Citizen platform, while 48 agencies have been connected to the Maisha Integrated Database.
The GPA Subcommittee stressed that the reforms are part of the wider government agenda to improve transparency, accountability, and efficiency across public service.
It further noted that digitization will continue to ease access to essential services for Kenyans both at home and abroad.
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